Dnaofexcellence

Programs

Event Of The Year 2024

THE TIMELY MOTTO OF ‘DNA ‘ 2024    ” BE RESILIENT, MANAGE CHANGE AND INTEGRATE FORWARD”!

The world famous Five in one Training Event of DNA of Excellence Group, on On May 27, 28 & 29 at Abu Dhabi, June 3, 4, 5 @ Dubai and On June 19, 20 & 21 at Hotel Le Meridian, Cochin. All modules are of proven international quality, licensed from USA, Customized by Dr. R. Muricken Ph.D.(USA) for individual participants by profiling and EQ interview. Registration, BEFORE 15th May Will enable early bird discount for individuals and corporate discount for corporates groups.

The Five modules are:

  1. SHAPING THE FUTURE – INDIVIDUALS & BUSINESSES
(PERFORMANCE EXCELLENCE through INNOVATION & DESIGN THINKING)

  2. THE NEW LEADER – LEADING WITH INTELLIGENCE: Emotional – Critical & Creative (Leadership Development Program with Leader Shifts & Relation Shifts)

  3. RESILIENCE : For Post Pandemic Strength, Development and Happy Productive Work Systems – Reinventing Strategies for CHANGE MANAGEMENT (9 Skills of RESILIENCE: Developing)

Accredited By Middle East University

Read more for Details

Time:

      7.40 am -4.52pm all days

Breakfast

     @8.30 am

Buffet lunch

     (1PM) of the hotel @ the beach view restaurant

Tea Break

      At 3.20 PM

You will get free job counseling and Support for your job applications, through the various assessments and evaluations, along with ‘Communication” and ‘ Listening ” training as side dishes, during the training sessions, In addition to the Five in ONE,and its certificate,

 


“I have weaved some of the concepts (of the training) into what I am doing here at the Ministry-At the special care centre.Dr.Rose Muricken, Ph.D.(USA), leads her ‘Applying Emotional Intelligence’ class with a highly effective mixture of kindness, compassion and expertise. SHE creates and nurtures a cooperative and cohesive classroom environment, where participants are motivated to use their collective synergy to find solutions to their unique challenges.

Participant March ,2010 

The ‘Leadership And Management with EQ skills ‘ program really brought out the leadership qualities and skills in each of us, to be the right manager and to be self managed. Congratulations DNA and go up again. Mr. Minazudin Minzhi, former country Manager, National Bank of Oman, AD.


” it was was really inside out learning experience using the heart and mind method resulting in the excellent coordination of the 3H’s- head, heart and hand. Only time will prove, how excellent the result it is producing in us – Mr. Kuruvilah, manager, Ali Nayah group. ABUDHABI,UAE.


“The employee engagement Program was really productive in all aspects for all levels of our employees. Thank you Dr. Rose- P. Kurian James, MD , Olivia, UAE.


The Creativity and Innovation Training was really building up. We know now many techniques of problem solving as well. Congratulations Dr.R.Muricken- Eng. Khalid EL Wahaab, Abudhabi.


I never thought just one training of twelve hours can make this many transformations in a senior manager like me, in both personal and professional levels. Even all the exercises and activities where duly customized for just our company. Congratulations Dr. Rose Muricken – Mr. Hemant Kumar (Former Air India Manager), GM Emguard Group of Companies, Abu Dhabi, Dubai, Ruwais.


This Event was excellent in all its aspects and congratulations to DNA of Excellence group and Dr. Rose Muricken, our experience of Inside Out learning was so wonderful around these three topics and I would love to use this to all our staff and students. Even the zuri atmosphere was so congenial for the development of the insights within us.
– Rev. Sr. Helma ( About DNA 2011 @ zuri kumarakom )
Principal, Mount Carmel Senior Secondary school, Kottayam.

DNA'S EXCELLENCE PROGRAM

A Licensed Training Program of USA.

Two days training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :

LEAD FACILITATOR :

Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Program Schedule

7.40am : ASSESSMENT‐SELF‐360 .(After Breakfast)

8.00am : Opening Activity, self introduction, Inside‐out and mind & heart

9.00am : Business case of EQ, What is EQ, Global studies,ASTD,Loreal.

10.00am : Self awareness, Exercise/Activities to improve self awareness

10.30am : cofee Break
11.00am : Self management‐ developing skills for self management, activities,

12.30pm : Discussion

1.00pm : Lunch Break

1.30pm : Social awareness‐ methods to improve social awareness, exercises

2.30pm : Social management‐ Interpersonal relationship and business boom

3.30pm : Role play, case study. Developmental action plan‐ skills developing

4:00PM : Tea Break

4.30pm : Evaluation by Participants and Facilitator

5.00pm : Award of Certificate by a chief Guest

For Immediate Booking + 971 55 6672 309, +91 9035 481512 or Email: dnaconsultanceys@gmail.com, info@dnaofexcellence.org

A Licensed Training Program of USA.

 

One day Training workshop from 7:40am to 5pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching form Global Facilitator, HR Consultant, Business Innovator and Educational & Counselling Specialist & EQ Lady

LEAD FACILITATOR :

Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

 

Program Schedule

7.40am

:

Breakfast

8.00am

:

Assessment- Creativity Profile

9.00am

:

Inside-out learning methodology

10.00am

:

Business case of Innovation and Creativity

10.30am

:

Tea Break

11.00am

:

Developing Creativity as a Way of Work-Major Global Companies and Creative & Innovative steps done

12.00pm

:

Idea Generation and Creative Problem Solving, Brainstorming

1.00pm

:

Lunch Break

1.30pm

:

Discussion/Case studies

2.00pm

:

Innovation as applied to business and professional realms

3.00pm

:

Application of EQ, Communication and Employee Engagement Skills into Creativity- Merged and Blended Learning

4.00pm

:

Discussion: Evaluation by Participants and Facilitator

5.00pm

:

Award of Certificate by a chief Guest

For Immediate Booking + 971 55 6672 309, +91 9035 481512 or Email: dnaconsultanceys@gmail.com, info@dnaofexcellence.org

A Licensed Training Program of USA.

 

Two days training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :

LEAD FACILITATOR :

Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

 

Program Schedule

7.50am

:

Breakfast

8.00am

:

Opening Activity, assessment, self introduction, Inside-out and mind & heart methodology

9.00am

:

The Cost of Culture Clash

10.00am

:

About culture, definition- Dimensions & Exercises

10.30am

:

Coffee Break

11.00am

:

Business case of cultural competency- Case study, discussion

12.30pm

:

What color is my communication, group simulation

1.00pm

:

Lunch Break

1.30pm

:

Methodologies of  understanding different culture-
Traditional & American culture

2.30pm

:

A Cultural continuum- Discussion

3.30pm

:

Role play

4.30pm

:

Evaluation by Participants and Facilitator

5.00pm

:

Award of Certificate by a chief Guest

For Immediate Booking + 971 55 6672 309, +91 9035 481512 or Email: dnaconsultanceys@gmail.com, info@dnaofexcellence.org

- A Licensed Training Program of USA.

One day training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :

LEAD FACILITATOR :

Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Program Schedule

7.40am : Breakfast

8.00am : Communication Effectiveness Profile(CEP)

9.00am : Inside out learning methodology

10.00am : Business case of Adopting Positive Communication

10.30am : Tea Break

11.00am : Developing a host of effective speaking skills, that produce action and results

12.00pm : Communication techniques to work effectively with others

1.00pm : Lunch Break

1.30pm : Discussion and Case Study

2.00pm : Develop a communication style that builds trust and respect

3.00pm : Application of EQ, Diversity and Employee Engagement Skills into

Critical Conversations‐ Merged and Blended Learning

4.00pm : Discussion: Evaluation by Participants and Facilitator

5.00pm : Award of Certificate by a chief Guest

For Immediate Booking + 971 55 6672 309, +91 9035 481512 or Email: dnaconsultanceys@gmail.com, info@dnaofexcellence.org

 A Licensed Training Program of USA.

 

One day training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :

LEAD FACILITATOR :

Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

 

Program Schedule

7.40am : Breakfast

8.00am : Opening Activity, self introduction, Inside‐out and mind & heart

methodology

9.00am : Diversity assessment profile‐ Interpretation( Worth US $ 250 ,free)

10.00am : Five states of diversity profile ‐ Activity

10.30am : Coffee Break

11.00am : Culture: The Iceberg metaphor

12.30pm : Experiencing diversity in the society‐ Activity

1.00pm : Lunch Break

1.30pm : Business situation‐ Case studies discussion

2.30pm : Gender diversity‐ Role play 1 & 2

3.30pm : Developing personal diversity‐action plan

4.30pm : Evaluation by Participants and Facilitator

5.00pm : Award of Certificate by a chief Guest

For Immediate Booking + 971 55 6672 309, +91 9035 481512 or Email: dnaconsultanceys@gmail.com, info@dnaofexcellence.org

Masterpieces of DNA

Coaching training is given to train a person / group to coach himself and then coach others. This can be done as a train the trainer program as well, depending on the need of our clients. This can be customized as of need for 1 day or 2 days. The Venue can be any of our public program, at Abu Dhabi, Dubai, Cochin or at Client facility.

  1. Benefits of Mentoring

  2. Mentoring Skills Model
    1. Core Skills
    2. Mentor-Specific Skills
    3. Mentee-Specific Skills
  3. Monitoring Skills
    1. Building Self Confidence
    2. Maturity – Ann Lauder’s Model
  4. Mentoring Relationships

  5. Mentoring Activities

  6. The Four Step Mentoring Process

  7. Coaching

  8. Types of Coaching
    1. Business Coaching
    2. Performance Coaching
    3. Skills Coaching
    4. Personal coaching
  9. Skills for Coaching
    1. Emotional Intelligence
    2. Empathy
    3. Communication
    4. Listening
    5. Constructive Criticism
    6. Decision Making
  10. Motivation

Building Awareness and Improvement

Duration

Two Days: Morning 7:40 to Evening 5:40

Venue

Dubai Le Meridian Hotel and Abu Dhabi DNA Conference Hall. Government/Ministry 3 days at their premises customized time and number of delegates.

FACILITATOR: Dr. Rose Muricken, Ph.D. (USA)
Certified Facilitator and Licensed Independent contractor, USA
Certified Innovator Harvard Business School, USA

Two days training workshop from 7:40am to 5pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching form Global Facilitator, HR Consultant, Business Innovator and Educational & Counselling Specialist & EQ Lady :

FACILITATOR :
Dr. Rose Muricken Ph. D. (USA),
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group


I. AIM: How to foster strategic development with futurist ideology & foresight, you be a visionary & expertise business future.

II. Objectives

  • • To Focus on a bright future, how corporates and governments can visualize, based on the scope of futuristic studies.
  • • Have a better understanding of shaping the future scenarios.
  • • Invest in todays opportunities and reachable and sustainable targets for the future.
  • • To build up experience based learning knowledge & skills for shaping future strategies.
  • • To develop a systematic analytics of the present – management, Innovation, Strategy all type of developments – in a view of possible probable and desirable futures and to have a conceptual clarity on issues and events around them for building up a proper strategic foresight on self, Profession, Corporation, society government country and global scenarios.


II. Skills intend to Develop

  • • Design Thinking
  • • Innovation Thinking
  • • Creative Thinking
  • • EQ Skills
  • • Critical Thinking
  • • Futuristic Perception & thought process
  • • Systems thinking
  • • Strategy Developing
  • • Analytical Thinking
  • • Risk Management

& how to Apply the above skills to make RESULTS

III. Methodology

  • IOL methodology, Heart and Mind Method, Conceptual method, Learners Centered, Result based.
  • IV. Training Tools Role plays, Interactive case studies on realistic future, deliberate foresights on created issues – Videos, Presentations, personal experiences activities, exercises, visions, group discussions, delegate inputs, evaluation & assessments.



V. Content

  • 1. Design Thinking on Future study methods
  • 2. Realistic future, input and summery
  • 3. Systems thinking and strategic development.
  • 4. Risk Management and the basis of future studies.
  • 5. Change management skills as tool of strategic foresight.
  • 6. Basics of future studies and characteristics of futuristic
  • 7. Futurology as a study and its usefulness and its basics
  • 8. Creating the Future – Planning, Designing executing strategies – in vision.
  • 9. The concept of sustainability, global change.
  • 10. Future based conceptual analysis: i) Global scenario of development II) Thinking process coordination to futures studies , methods, results, application to work and business.
  • 11. You create your future: Design thinking and Reshaping.
  • 12. Advance innovation leadership, application of lessons in real work, business and life.

Two days training workshop from 7:40am to 5pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching form Global Facilitator, HR Consultant, Business Innovator and Educational & Counselling Specialist & EQ Lady :



FACILITATOR :
Dr. Rose Muricken Ph. D. (USA),
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Aim
Quality improvement in healthcare system,through developing quality professionals from various sub systems,who in turn catalyze the strategic quality improvement process and hence the healthcare restructuring in real time.

Objectives
1.Developing Quality Management skills in delegates.
2.Enhancing case/care management skills at ALL levels of employees in all healthcare systems.
3.Developing Disease/Utilization Management and risk Management skills in all healthcare staff at ALL levels.
4.As a result of this training,the delegate should be able to ,understand expected quality level of his unit of healthcare work.
5.On a global perceptive, develop skills to comply with this elevated set goals,and execute quality work towards,maximum achievement in his job and help others to come to that level.
6. And the systemic Quality Improvement ventures will equip him to contribute in Professional Excellence
7.Instead of the Certification course 'Professional in Healthcare Quality,CPHQ' of year long learning,the delegates , in two days, of training will be able to implement; as they gather precious experience based skills and techniques in quality management,Risk management,quality control measures and important tools of quality improvement in health care .

ALSO,delegate s will be contributing to the quality assurance criterion set by the systemic control

Content
1.Skill practice analysis
.2.A survey in the tasks in assigned job of health care professionals,revelations,inputs.
3.Testing the applicability of knowledge as of their qualifications,in real time job situations
4.Descriptions of job sites ,hospitals, clinics ,home care,lab,mental health where new norms can easily be updated.
5.Quality Improvement in Leadership & structure.
A-Leadership B. Structure. 6.Information Management—A. Design &Data collection
B. Measurement and Analysis 7.Performance Measurement &Process Improvement

A. Planning.
B. Implementing& Evaluating
I. Education&Training; Designing,Evaluation,Survey etc.
II. D.Communication
1. Patient Safety:
2. A-Assessment &Planning
3. B. Implementing & Evaluation
4. Quality Improvement Tools and and its successful,relevant implementing.
5. FINAL STAGE- Task Analysis and new strategy setting

V. Training Tools

Role plays, Interactive case studies, Videos on created issues, Presentations, personal Experiences, activities, exercises, visions, group discussions, delegate inputs, evaluation & assessments.

Two days training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :



FACILITATOR :
Dr. Rose Muricken Ph. D. (USA),
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

 

A practical understanding in artificial intelligence (AI) and its busines applications, equipping you with the competencies and confidence level to help you transform yourself and your organization into an innovative, efficient, and successful future foresighted company .

 


Training objectives

  • 1.To Acquire the ability to lead informed, strategic decision making and vitalize business performance by integrating key AI management and leadership insights into the present way of organizational operations.
  • 2.To understand and apply the scope of Artificial Intelligence in your field of work
  • 3.To get a grounding necessary for applied AI. in your systemic strategies.
  • 4.To get informed Machine Reading
  • 5. To know&apply about Natural Language Processing.AND
  • 6. To Learn Basics of Robotics and to get a grounding in AI and its business applications to innovate,sustain and integrate forward in your business/workplace. AND
  • 7. Apply this knowledge and skills in real work situations as in healthcare ,and develop it whatsoever ways possible in subsequent stages



CONTENT

The three key AI technologies:viz.Machine learning, Natural language processing, And Robotics in five modules.

  • 1.The program does not based on particular technological background of the learners but – To focus on the organizational and managerial implications of these technologies and how they can be applied in the workplace, than applying in technical dimensions
  • 2.To develop a plan for how we can make use of AI in one's own organization or some other chosen business context


MODULE -1
Introduction to AI

How AI can be developed to transform industry and business practice. The relationship between AI and collective intelligence, as well as the implications of this relationship for business innovation and society are introduced

MODULE-II
MACHINE LEARNING IN BUSINESS

 

In this module, delegates explore the core concepts of machine learning – an AI technology which aims to design, understand, and use computer programs to learn from experience. Discover how machine learning can be successfully integrated into business functions through case studies and videos that reveals the opportunities that this sub feld of AI could be used.

 

MODULE-III
NATURAL LANGUAGE PROCESSING IN BUSINESS

 

This module is all about natural language processing (NLP), an AI technology developed to process human language diligently . We examine functions such as machine translation, summarization, and sentiment analysis, to learn how this technology can be skillfully tapped in a series of business realms. For the next level - NLP and its strategic implementation in a business context of one's choice.

 


MODULE -IV
ROBOTICS IN BUSINESS

How Robotics can benefit an organization?
This module brings you into the key elements of robotics as a transformative AI technology, with a focus on automating processes and tasks. You could be able to develop ideas regarding the potential for robotics to be invested in a business context of your choice.

MODULE -V

ARTIFICIAL INTELLIGENCE IN BUSINESS AND SOCIETY The future of AI in your organization and society what potential change you can apply or deploy in your company using this training Applications and action plan formation on future shaping using AI information

Two days training workshop from 7:40am to 5pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching form Global Facilitator, HR Consultant, Business Innovator and Educational & Counselling Specialist & EQ Lady :



FACILITATOR :
Dr. Rose Muricken Ph. D. (USA),
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Aim
Quality improvement in healthcare system,through developing quality professionals from various sub systems,who in turn catalyze the strategic quality improvement process and hence the healthcare restructuring in real time.

Objectives
1.Developing Quality Management skills in delegates.
2.Enhancing case/care management skills at ALL levels of employees in all healthcare systems.
3.Developing Disease/Utilization Management and risk Management skills in all healthcare staff at ALL levels.
4.As a result of this training,the delegate should be able to ,understand expected quality level of his unit of healthcare work.
5.On a global perceptive, develop skills to comply with this elevated set goals,and execute quality work towards,maximum achievement in his job and help others to come to that level.
6. And the systemic Quality Improvement ventures will equip him to contribute in Professional Excellence
7.Instead of the Certification course 'Professional in Healthcare Quality,CPHQ' of year long learning,the delegates , in two days, of training will be able to implement; as they gather precious experience based skills and techniques in quality management,Risk management,quality control measures and important tools of quality improvement in health care .

ALSO,delegate s will be contributing to the quality assurance criterion set by the systemic control

Content
1.Skill practice analysis
.2.A survey in the tasks in assigned job of health care professionals,revelations,inputs.
3.Testing the applicability of knowledge as of their qualifications,in real time job situations
4.Descriptions of job sites ,hospitals, clinics ,home care,lab,mental health where new norms can easily be updated.
5.Quality Improvement in Leadership & structure.
A-Leadership B. Structure. 6.Information Management—A. Design &Data collection
B. Measurement and Analysis 7.Performance Measurement &Process Improvement

A. Planning.
B. Implementing& Evaluating
I. Education&Training; Designing,Evaluation,Survey etc.
II. D.Communication
1. Patient Safety:
2. A-Assessment &Planning
3. B. Implementing & Evaluation
4. Quality Improvement Tools and and its successful,relevant implementing.
5. FINAL STAGE- Task Analysis and new strategy setting

V. Training Tools

Role plays, Interactive case studies, Videos on created issues, Presentations, personal Experiences, activities, exercises, visions, group discussions, delegate inputs, evaluation & assessments.

Two days training workshop from 7:40am to 5pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching form Global Facilitator, HR Consultant, Business Innovator and Educational & Counselling Specialist & EQ Lady :

Lead Facilitator
Dr. Rose Muricken Ph. D. (USA),
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group


I. AIM: To Understand the Human Behaviour Side of Design Thinking, Learn and Apply the 3 Stages for Design Thinking and its Process, and to apply in advanced innovation for comfort and happiness as well in business systems.

II. Training Objectives

  • • To reframe problems in an interesting way through Design Thinking
  • • Simplify jobs to be done (including medical) using design thinking for clients and employees alike.
  • • Innovation, Negotiation, Customer-care, the like improve by Design Thinking and how to apply.
  • • Design Thinking to be a philosophy and mindset to the participants
  • • Almost everything we encounter is ‘Designed’ and so we can “design it better” let us train for it
  • • Observation and inside development for creating ideas.



II. Skills intend to Develop

  • • Design Thinking
  • • Innovation Thinking
  • • Creative Thinking
  • • EQ Skills
  • • Critical Thinking
  • • Systems thinking
  • • Strategy Developing
  • • Analytical Thinking
  • & How to Apply the above skills to make RESULTS better



III. Methodology
IOL methodology, Heart and Mind Method, Conceptual method, Learners Centered, Result based.

IV. Content

  • 1. What is design thinking and its applications.
  • 2. Relevance, need and usefulness of applying design thinking in business, work and life situations.
  • 3. Why Design Thinking in todays technological realm.
  • 4. Design thinking - Process, Analysis, Synthesis and abstract.
  • 5. Application special to medical field: example, “Embrace”.
  • 6. Increase the Happiness and comfort of people through Design Thinking in Medical and other such fields.
  • 7. Innovation in Through Design Thinking - examples: from various corporate, medical and business sectors.
  • 8. Organizing thinking for idea generations: brain storming and innovate ideas
  • 9 selection of suitable ideas
  • 10. Design thought process for defining complex problems.
  • 11. Analysis, Synthesis, Abstract and concrete phases of idea generation.
  • 12. Applications of DT, in complex problem solving and advanced innovation.



V. Training Tools

Role plays, Interactive case studies, Videos on created issues, Presentations, personal Experiences, activities, exercises, visions, group discussions, delegate inputs, evaluation & assessments.

Two days training workshop from 7:40am to 5pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching form Global Facilitator, HR Consultant, Business Innovator and Educational & Counselling Specialist & EQ Lady :

FACILITATOR :
Dr. Rose Muricken Ph. D. (USA),
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Day 1

7.40am : In-General: Need for CQI in HealthCare, Def. of QI. (After Breakfast)
8.00am : Opening Activity, self introduction, Inside‐out and mind & heart
8.15am : The IOM report: “To err is human, but majority of medical errors result from faulty systems & processes, not individuals”; Anecdotes case studies, discussion, practical steps.
09.00am : The six aims of Healthcare, viz. Effective, Safe Patient – Centered, timely, Efficient and Equitable: need of assessments on this levels, processes, goals, desired outcomes, patient preference consistency, professionalism.

10.30am : cofee Break
11.00am : Adoption of Process improvement Techniques,
A- Techniques, B- Tools C – Strategies D- Effect analysis (Role-plays – Discussion, real case inputs)
12.00pm : Assessing Performance and Findings to implement change process.

1.00pm : Lunch Break
1.30pm : Strategies and tools for Quality Improvement
AT A Glance
- Failure needs
- Effects Analysis
- Six Sigma
- Lean
- Root – Cause – Analysis
Comparison of performance among providers and organizations for better results.

03.30pm : Tea Break
03.45pm : Measures & Bench marks – Public Reporting – National / State Level of Bench Marking, Hazards: the unpredictable nature of healthcare, interdependency among clinicians and systems and occupational differentiation

4:30PM : Quality Improvement strategies; Reexamining the day, discussion and assignment for the next day .

Day 2

7.30pm : Historical Efforts done
a: Donabediun Model Process measure’s on mortality, patient satisfaction, Improved Health status 40 years before.
b: Work of Deming (20 years later):
Deming father of TQM (total quality management).
8:30 : TQM and CQI, In hospital QA Programs – Checking documentation, reviewing, study credentialing process.

9:30 : Horn & Colleagues – CPI (Clinical Practice Improvement)
9:30: Other Strategies of CQI
Need for Management to have faith in the project communicating the purpose and staff empowering.
10:00 : Outcome based QI : Recent tools
10:30 Breakfast
11:00 HRQ’s Quality tools for CQI
Provider reminder systems. Facilitated relay of clinical data to providers, Provider education. Patient education, patient reminder system, audit and feedback,
12:00 Organizational Change: strategies to follow

Financial incentives, regulation and provider, patients health system directed case management, disease management, TQM, CQI techniques, multidisciplinary teams. Paper to computer based records. Increased staffing and skill-mix changes
1:30: Lunch Break
2:00: The Tools and Action Plan to follow:
1. PDSA (Plan-Do-Study-Act)
Establish a functional relationship between changes in processes and outcomes. a. Goal, b. How to reach goal c. what to do for that.
2. Six Sigma
3. Lean Production System. a (Toyota Production System)
4. RCA (Root Cause Analysis): Causes of errors, recommendations
5. TERCAP (Taxonomy of Error RCA of Practice Responsibility)
6. FMEA (Frailer Modes Effects Analysis)
Technique, (US Military), used by NASA (for failures and probabilistic occurrences)
7. HFMEA (Health failure MEA ) – Risk assessment in Five steps
8. Research evidences and evidence based practice implication
9. Implementing QI strategies v 10. Searching Strategy DNA’s action plan for Healthcare total quality improvement reachable goals.
11. Discussion, Evaluation, Assessment Conclusion Delegate impression Award of Certificate

Course Card

Course

Business Correspondance & Writing Skills

Targeted Group

Job Level (A,B, C); Asst./Clerk,Sr. Assistant, Jr.Officer/Supervisor

Related Competency

Communication

Course overview

This course will give your participants a refresher on basic writing concepts such as spelling, grammar and punctuation, and an overview for the most common business documents. These basic skills will provide participants with that extra benefit in the business world that a lot of people are losing.

Learning Outcomes

 

  • Gain better awareness of common spelling and grammar issues in business writing.
  • Review basis concepts in sentence and paragraph construction.
  • Know the basis structure of agendas, email messages, business letters, business proposals and business reports.
  • Know tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals and business reports.
  • Know tips and techniques in writing agendas, email messages, business letters, business proposals and business reports.
  • Gain an overview of request for proposals, projections, executive summaries and business cases.
  • Define proofreading and understand techniques in improving proofreading skills.
  • Define proof review and list ways peer review can help improve business writing skills.
  • List guidelines in printing and publishing business writing.

 

Course Indicative Content

Writing for results
planning & laying out your writing
Writing reports (research, analysis, structuring etc.)
Writing meeting agendas, emails & business letters
Writing proposals
Proofreading, finishing & wrapping up

Customization Elements

Will Consider actual workplace related items of the client company

Conceived from the Happiness Strategy of Dubai, On our 10 th year of service and experience in UAE, and empowered by the Harvard Business Review, on how happiness lead to employee well-being which in turn drives profit; we ,at DNA of Excellence Group, are offering the Happiness Training program for greater business results through personal fulfillment.

We are so happy to launch this Happiness Training in 2017 as we celebrate our 10th year of growth in promoting and implementing excellence in personal and business realms.

We are eager to share our success and happiness in helping thousands of individuals and 100s of companies in producing targets and better results; in Terms of Empowerment, set goals, branding, merging and various higher achievements.

What DNA’s HappinessTraining Program involves :

 

  • Learning to create joy at work
  • Empowerment through creativity and innovation
  • Leading with Intelligence Emotional Critical and Creative
  • Creating happiness by communication and listening
  • Relationshifts for Team Formation
  • Considering Leadership to 'Leadershifts' for Better results
  • Coaching ONE to ONE

What are the Training Practices that you will experience in and through our Happiness Training?

  • Individual Coaching and or Team Coaching
  • Heart and Mind Methodology
  • Innovation
  • Ice Breakers -Session openers
  • Templates
  • Exercises
  • Role-plays
  • Activities
  • Case Studies
  • Stories
  • Visual and Audios

What the outcome of this training is

  • How employee satisfaction and joy drives profits (Harvard Business Review)
  • How can an employee be happier and be more productive
  • How I the employee, be happy and create better results
  • How I, leader or manager make my people more joyful in their work to drive the company more profitable
  • How i can contribute to the National Happiness Index by my work
  • To realize people can be trained to be happy while at work and thus more engaged and productive.
  • Overall happiness of myself, my company and my nation leading to global happiness

 

Duration

Two Days: Morning 7:40 to Evening 5:40

Venue

Dubai Le Meridian Hotel and Abu Dhabi DNA Conference Hall. Government/Ministry 3 days at their premises customized time and number of delegates.

FACILITATOR: Dr. Rose Muricken, Ph.D. (USA)
Certified Facilitator and Licensed Independent contractor, USA
Certified Innovator Harvard Business School, USA

Two days training workshop from 7:40am to 5pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching form Global Facilitator, HR Consultant, Business Innovator and Educational & Counselling Specialist & EQ Lady :



FACILITATOR :
Dr. Rose Muricken Ph. D. (USA),
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

AIM: Use the process of Design Thinking to solve complex problems
Training Objectives

1. To reframe problems in an interesting way through Design Thinking
• 2. Problem Solving - Highest form of mental ability - we can do it better by designing though process, How, Why & Methods with application on daily professional scenario.
• 3.. Develop Observation Skills, Understanding, Exploration and Forming insides with materializing leading to Idea Generation – Formation and Skill Development Coaching.
1.. Using Ideas to Complex Problem Solving - Proto type test and implementing.
2.. To implement the process of Design Thinking in daily problems,goals and professional issues for better results
3.. Design Thinking to be a philosophy& Mindset to delegates-hence solve personal and professional problems in an innovative and effective way.
4.. How to increase Happiness and comfort of people,through D.T.,as done in medical field


III.COURSE CONTENT
1.What is Design Thinking? The Three Major stages. Centering on human behaviour,test your ideas,bring the new ideas/products into life.(HBR)
2. The process of Design Thinking-Analysis,synthesis,abstract & concrete ideas,on observation,empathy and innovation leading to eminent solutions
3.Relevance, need and usefulness of applying Design Thinking for complex problem solving .
4.Brain Storming and idea generation Phases,how to innovate
5. Selecting suitable solutions designed. Creative strategies formation
6.Making Failure more productive-shifting the focus to human behaviour
7. case studies,identify opportunities for Design,like IDEO,EMBRACE
8. Practice creative techniques to build rapid prototypes,and make your ideas visible by giving life
9.ACTION PLAN, my design thinking chart from today-empathise,define,ideate,prototype,test
10. Evaluation,discussion,personal inputs and needs

V. Training Tools

Role plays, Interactive case studies, Videos on created issues, Presentations, personal Experiences, activities, exercises, visions, group discussions, delegate inputs, evaluation & assessments.


Evaluation and Award of Certificates

A Licensed Training Program of USA.

Two days training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :

 

LEAD FACILITATOR :Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Program Schedule

7.40am

:

Breakfast

8.00am

:

Opening Activity, Employee pledge for engagement

9.00am

:

Power of Employee Engagement in the organization- Global cases

10.00am

:

Business case of Employee Engagement

10.30am

:

Tea Break

11.00am

:

Change three things in 3 weeks-chain reaction

12.00pm

:

Complaint Free workplace- a positive workplace idea

1.00pm

:

Principles of Employee Engagement

1.30pm

:

Lunch Break

2.00pm

:

Discussion/ case study- Analysis of principles by participants

2.30pm

:

Together for change, action plan

3.00pm

:

The process of Employee Engagement- as applied to work systems

4.00pm

:

Discussion: Evaluation by Participants and Facilitator

5.00pm

:

Award of Certificate by a chief Guest

A Licensed Training Program of USA.

One days training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :

 

LEAD FACILITATOR :Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Program Schedule

7.50am

:

Breakfast

8.00am

:

Opening Activity, self introduction, Inside-out and mind & heart methodology

9.00am

:

Assess my  Listening skill’s profile—Assessment with interpretation

10.00am

:

Why Listening is a problem?

10.30am

:

Coffee Break

11.00am

:

The Three modes of listening

12.30pm

:

Listening/Feed back ,Exercise

1.00pm

:

Lunch Break

1.30pm

:

Activity, the communication Train

2.30pm

:

The Ten commandments for effective listening: exercises

3.30pm

:

Listening to’ angry ‘ people, customers, colleagues—application level

4.30pm

:

Evaluation by Participants and Facilitator

5.00pm

:

Award of Certificate by a chief Guest

 A Licensed Training Program of USA.

One day Training Workshop on any day of your choice OR next Saturday from 7.31am to 5.00 pm in the seminar hall of DNA in Abudhabi ,In house, or for a group of 14 from different clients : Join today for free consultation, target setting, Individual pre-Training schedule, & personal EQ coaching from our Global educational and HR consultant & facilitator:

 

LEAD FACILITATOR :Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Program Schedule

The potential to achieve maximum in your life and career is partly dependent upon how well your time is managed. This is a highly participative program in which delegates will be given a series of individual exercises ,assessments ,activities&role plays; with guidance in improving their use of available time and to “Buy Time” for any venture or even in thinking.

Course Objectives
  • To enable delegates to clearly identify work-related and personal time wasters, and generate ways to overcome them,by goal setting,self motivation&attitude.
  • To enable delegates to understand their key priorities and goals in life and work
  • To introduce delegates to practical tools to use at work and ensure they make time to focus on priority tasks
  • To assist delegates to develop a more proactive approach at work
  • To learn the important rules of Time Management and experience the application of it in job &life. What You Will Gain
  • The ability to gain a substantial increase in performance (Research shows that most people can regain up to 25% of their time, when shown how to do it!)
  • A greater awareness of the importance of time in achieving business targets
  • A clear understanding of your personal and work-related time wasters
  • An awareness of the importance of prioritising in your day-to-day work
  • Each delegate will take away an action plan, to improve their Time Management and personal effectiveness, which they can put into effect immediately after the course

Program Contents

A. Time Management??
  • Definition
  • The Benefits Of Managing effectively Your Time
  • Time Management Challenges—ASSESS HOW GOOD YOUR TIME MANAGEMENT IS
  • Goal Setting- Visualization Imagining – and achieving – your goals
  • Developing Your Goals & Objectives
  • Identifying Time Wasters
  • Choosing The Right Time
  • Planning & Prioritizing
  • Diaries & Schedules
  • 'To-Do' Lists
  • Utilizing Priorities
  • Coping With Deadlines
  • Time Management Assessment
  • Personal Review
  • Time Logs
  • Setting Limits
II. 10 COMMON TIME MANAGEMENT MISTAKES
  • How productive are you
  • Finding new activity logs –finding “more Time in your day.
  • prioritized to do lists-taking control of your time
  • Action Programs ,costing your time
III.     Multitasking, Leverage, How to be Organized,
          Organizing Disorganized People

  • The Art of Filing (remove clusters, managing your documents---and your time
  • Self-Motivation
  • How Self Motivated Are You?
  • Managing Email Effectively
  • Strategies for taming your inbox
  • The Urgent/Important Matrix
  • Minimizing Distractions
  • Managing your work environment
IV. Flow model - Balancing Challenges and Skills
V. Concentration and Focus, SCHEDULING
  • Personal Goal Setting & Golden Rules of Goal Setting
  • Five rules to set yourself up for success
  • Planning to live your life your way
VI. Working from Home
VII. Self-Motivation,
  • Beating Procrastination
  • Manage your time. Get it all done.

ONE week Before the course each delegate will be asked to complete a Pre-Course Form along with one to one interview with US Certified Facilitator& consultant to be aware of their individual objectives for attending the course. These objectives will be used by the facilitator to customize DNA OF EXCELLENCE general program to give personalized on-target training - focused on the individual delegates and their organization

At the end of the course each delegate will be asked to complete a Personal Developmental Action Plan to use as part of future appraisals and can also be an important tool for management reference.

B. PERSONAL EFFECTIVENESS

For Personal effectiveness the following training modules will be used after customizing as per personal, one to one consultation (pre training schedule).

  • Self Awareness —assessment, methods to increase self awareness, exercises, role-plays, case studies, round the globe, happened in 2011
  • Self Management - as above
  • Social Awareness —definition of various skills involved, methods to improve social awareness, developmental action plan
  • Social Management —establishing proper interactions with people and with groups, thus proper Relationship management skills to achieve, sustain and DEVELOP further, with an action plan. This is to achieve breakthrough results in work and in life.
  • Application of Emotional Intelligence Skills for personal effectiveness and Time management---Blended Training targeted on a personal level.
  • EQ Based Communication To Be Effective In All Realms
  • EQ Based Collaboration for increasing effectiveness of Team work
  • Attitude & Motivation – skills development for personal Effectiveness
  • Coaching, Apology, praise, dealing with angry people —skill developing session with special methods
  • Creativity as a way of work for effectiveness.
  • Cross cultural competence & Diversity skills to be effective in a multinational scenario.
Beating Procrastination

Manage your time. Get it all done. Evaluation By The Facilitator & Participants

 A Licensed Training Program of USA.

Two days training workshop from 7:40am to 5pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching form Global Facilitator, HR Consultant, Business Innovator and Educational & Counselling Specialist & EQ Lady :

 

LEAD FACILITATOR :Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Program Schedule

Program Schedule

7.40am : Breakfast

8.00am : Opening Activity, Management with Leadership ‐Assessment

9.00am : Inside out learning methodology, Skills of an Effective Leader & Manager

10.00am : Business case of Effective Leadership and Management

10.30am : Tea Break

11.00am : Recognizing Emotions in oneself and others‐ Exercise

12.00pm : Application of Emotional Intelligence Skills

1.00pm : Communication and Listening Skills to Develop Effective Management

1.30pm : Lunch Break

2.00pm : Discussion and Case Study

2.30pm : Action Plan for Better Listening: Response, Acknowledgement

3.00pm : The Process‐ Leadership & Management as Applied to Work Systems

4.00pm : Discussion: Value Challenge Activity, Skill Practice

5.00pm : Award of Certificate by a chief Guest

A Licensed Program of USA

This Template will take you step by step through the planning process.It is created by Mr.Francois Basili,N.J,USA. This communication plan service gives you an energetic template to use as your source guide for developing your strategic internal communication plan for the corporate system,as a whole.

We are happy to offer consultation& training for the successful launching of the template in your organization, for strategic planning of communication towards productivity and development. In life when we fail to plan, we are apt to fail. So better to be now to start,if not before.

 

CONSULTANT & FACILITATOR :Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

A Licensed Training Program of USA.

Two days training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :

 

LEAD FACILITATOR :Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Program Schedule

7.40am

:

Breakfast

8.00am

:

Opening Activity, self introduction, Inside-out and mind & heart methodology, mission&goals of teams.+ processes&procedures

9.00am

:

Understanding& Applying the development of teams   /activities

10.00am

:

The five levels of empowerment/simulation

10.30am

:

Coffee Break

11.00am

:

Team Charters &Team values; Developing+

12.30pm

:

Exercises& discussions,Roles and responsibilities.

1.00pm

:

Lunch Break

1.30pm

:

Managing meetings-effectiveness. developing, applying& innovating

2.30pm

:

Creative brainstorming-progressive teams.

3.30pm

:

Team Ideas&Suggestions—Evaluating :with relationshifts/interpersonal relationships&communication.

4.30pm

:

Evaluation by Participants and Facilitator,Learning &continuous improvement..commitment&enthusiasm..

5.00pm

:

Award of Certificate by a chief Guest

A Licensed Training Program of USA.

Two days training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :

 

LEAD FACILITATOR :Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Program

Duration: 2- 5 Days (Flexible)



Number of Participants: 25 (Flexible)



Standard of Major Engineering and Scientific Research Institutions in USA, as per NASA specifications.



Course Objectives:


 

    1. Understand the type of technical report they are writing.


    1. Reporting research findings.


    1. Simple Technical Information Report.


    1. Technical Specifications, Evaluation & Recommendation Reports.


    1. Technical Manuals and Instructions & write down specific aim.


    1. How to match the content to your reader’s knowledge. How to keep information specific. rather than general and how to use simple words rather than complex ones


    1. How to avoid jargon, especially; acronyms and abbreviations, non-words, abstract words and phrases. Avoid non-words.


    1. Keep technical terms to a minimum.


    1. Use examples and illustrations.


    1. Use diagrams, flowcharts and graphs.


    1. Use good layout to draw attention to key technical information.


    1. Test your document with intended readers.

 

Level of Participation:

Managers, Middle Managers, UAE Developees, Officers Sales team, Marketing managers, customer care, health care, Supervisors, Senior Operators & Operators Engineers.

A Licensed Training Program of USA.

Two days training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :

LEAD FACILITATOR :Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Program Schedule


7.40am : ASSESSMENT‐SELF‐360 .(After Breakfast)

8.00am : Opening Activity, self introduction, Inside‐out and mind & heart

9.00am : Business case of EQ, What is EQ, Global studies,ASTD,Loreal.

10.00am : Self awareness, Exercise/Activities to improve self awareness

10.30am : cofee Break
11.00am : Self management‐ developing skills for self management, activities,

12.30pm : Discussion

1.00pm : Lunch Break

1.30pm : Social awareness‐ methods to improve social awareness, exercises

2.30pm : Social management‐ Interpersonal relationship and business boom

3.30pm : Role play, case study. Developmental action plan‐ skills developing

4:00PM : Tea Break

4.30pm : Evaluation by Participants and Facilitator

5.00pm : Award of Certificate by a chief Guest

A Licensed Training Program of USA.

One day Training workshop from 7:40am to 5pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching form Global Facilitator, HR Consultant, Business Innovator and Educational & Counselling Specialist & EQ Lady

 

LEAD FACILITATOR :Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Program Schedule

7.40am

:

Breakfast

8.00am

:

Assessment- Creativity Profile

9.00am

:

Inside-out learning methodology

10.00am

:

Business case of Innovation and Creativity

10.30am

:

Tea Break

11.00am

:

Developing Creativity as a Way of Work-Major Global Companies and Creative & Innovative steps done

12.00pm

:

Idea Generation and Creative Problem Solving, Brainstorming

1.00pm

:

Lunch Break

1.30pm

:

Discussion/Case studies

2.00pm

:

Innovation as applied to business and professional realms

3.00pm

:

Application of EQ, Communication and Employee Engagement Skills into Creativity- Merged and Blended Learning

4.00pm

:

Discussion: Evaluation by Participants and Facilitator

5.00pm

:

Award of Certificate by a chief Guest

A Licensed Training Program of USA.

Two days training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :

 

LEAD FACILITATOR :Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Program Schedule

7.50am

:

Breakfast

8.00am

:

Opening Activity, assessment, self introduction, Inside-out and mind & heart methodology

9.00am

:

The Cost of Culture Clash

10.00am

:

About culture, definition- Dimensions & Exercises

10.30am

:

Coffee Break

11.00am

:

Business case of cultural competency- Case study, discussion

12.30pm

:

What color is my communication, group simulation

1.00pm

:

Lunch Break

1.30pm

:

Methodologies of  understanding different culture-
Traditional & American culture

2.30pm

:

A Cultural continuum- Discussion

3.30pm

:

Role play

4.30pm

:

Evaluation by Participants and Facilitator

5.00pm

:

Award of Certificate by a chief Guest

 

A Licensed Training Program of USA.

One day training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :

 

LEAD FACILITATOR :Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Program Schedule

Program Schedule

7.40am : Breakfast

8.00am : Opening Activity, Management with Leadership ‐Assessment

9.00am : Inside out learning methodology, Skills of an Effective Leader & Manager

10.00am : Business case of Effective Leadership and Management

10.30am : Tea Break

11.00am : Recognizing Emotions in oneself and others‐ Exercise

12.00pm : Application of Emotional Intelligence Skills

1.00pm : Communication and Listening Skills to Develop Effective Management

1.30pm : Lunch Break

2.00pm : Discussion and Case Study

2.30pm : Action Plan for Better Listening: Response, Acknowledgement

3.00pm : The Process‐ Leadership & Management as Applied to Work Systems

4.00pm : Discussion: Value Challenge Activity, Skill Practice

5.00pm : Award of Certificate by a chief Guest

 A Licensed Training Program of USA.

One day training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :

 

LEAD FACILITATOR :Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Program Schedule

7.40am

:

Breakfast

8.00am

:

Assessment- Creativity Profile

9.00am

:

Inside-out learning methodology

10.00am

:

Business case of Innovation and Creativity

10.30am

:

Tea Break

11.00am

:

Developing Creativity as a Way of Work-Major Global Companies and Creative & Innovative steps done

12.00pm

:

Idea Generation and Creative Problem Solving, Brainstorming

1.00pm

:

Lunch Break

1.30pm

:

Discussion/Case studies

2.00pm

:

Innovation as applied to business and professional realms

3.00pm

:

Application of EQ, Communication and Employee Engagement Skills into Creativity- Merged and Blended Learning

4.00pm

:

Discussion: Evaluation by Participants and Facilitator

5.00pm

:

Award of Certificate by a chief Guest

 A Licensed Training Program of USA.

Two days training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :

 

LEAD FACILITATOR :Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Program Schedule

7.40am

:

Breakfast

8.00am

:

Opening Activity, Employee pledge for engagement

9.00am

:

Power of Employee Engagement in the organization- Global cases

10.00am

:

Business case of Employee Engagement

10.30am

:

Tea Break

11.00am

:

Change three things in 3 weeks-chain reaction

12.00pm

:

Complaint Free workplace- a positive workplace idea

1.00pm

:

Principles of Employee Engagement

1.30pm

:

Lunch Break

2.00pm

:

Discussion/ case study- Analysis of principles by participants

2.30pm

:

Together for change, action plan

3.00pm

:

The process of Employee Engagement- as applied to work systems

4.00pm

:

Discussion: Evaluation by Participants and Facilitator

5.00pm

:

Award of Certificate by a chief Guest

A Licensed Training Program of USA.

One day training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :

 

LEAD FACILITATOR :Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Program Schedule

7.40am : Breakfast

8.00am : Communication Effectiveness Profile(CEP)

9.00am : Inside out learning methodology

10.00am : Business case of Adopting Positive Communication

10.30am : Tea Break

11.00am : Developing a host of effective speaking skills, that produce action and results

12.00pm : Communication techniques to work effectively with others

1.00pm : Lunch Break

1.30pm : Discussion and Case Study

2.00pm : Develop a communication style that builds trust and respect

3.00pm : Application of EQ, Diversity and Employee Engagement Skills into

Critical Conversations‐ Merged and Blended Learning

4.00pm : Discussion: Evaluation by Participants and Facilitator

5.00pm : Award of Certificate by a chief Guest

 

A Licensed Training Program of USA.

Two days training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :

 

LEAD FACILITATOR :Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Program Schedule

Day One

7.20am

:

Break Fast

7.40am

:

Welcome Introduction

8.00am

:

The Recruitment Process, IOL METHODOLOGY

9.30am

:

The Steps In Successful Recruitment

10.00am

:

Preparing to Recruit

10.30am
11.00am

:
:

Key Competencies For Recruitment
Coffee Break

11.30am

:

Screening Applicants

12.00pm

:

Planning The Interview Process

1.00pm

:

Types Of Interviews, role play

1.30pm

:

Lunch Break

2.00pm

:

Arranging the Interview

2.30pm

:

Questioning skills, Application of EQ skills for effective Recruitment

3.30pm

:

Keeping Control Of the Interview, Envisaging prospective’ officersonchair’

4.30pm

:

Discussion: Evaluation by Participants and Facilitator

5.00pm

:

Simulation, Developmental Strategies

Pass on to second day                                        

Interviewing Skills-Continued

Day Two

7.20am

:

Break Fast

7.40am

:

Structuring the Interview,assessment,Performance Appraisal

8.30am

:

Keeping Control Of The Interview& the Structure devised.

9.00am

:

Behavioral Interviewing Techniques,body language

10.00am

:

Competency-Based Interviews

10.30am

:

Coffee Break

11.00am

:

Interview Role Plays

12.00pm

:

Post Interview Procedures,case studies

1.00pm

:

Follow-Up procedures, Real incidents for empowerment

1.30pm

:

Lunch Break

2.00pm
3.00pm

:
:

Transfer Of Learning Into The Workplace,  Personal Applications
Be an excellent Interviewer

3.15pm
3.30pm                   

:
:

Tea Break
Application of communication principles to HRD procedures

4.30pm                    

:

Discussion: Evaluation by Participants and Facilitator,
Developmental action Plan

5.00pm

:

Award Of Certificates By Chief Guest

A Licensed Training Program of USA.

One day Training Workshop on any day of your choice OR next Saturday from 7.31am to 5.00 pm in the seminar hall of DNA in Abudhabi ,In house, or for a group of 14 from different clients : Join today for free consultation, target setting, Individual pre-Training schedule, & personal EQ coaching from our Global educational and HR consultant & facilitator:

 

LEAD FACILITATOR :Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Program Schedule

7.40am

:

Breakfast


Part I

8.00am

:

Opening Activity, self introduction, Inside-out and mind & heart methodology

9.00am

:

Assess my  Listening skill’s profile—Assessment with interpretation

10.00am

:

Why Listening is a problem? Principles of Effective Communication

10.30am

:

Coffee Break


Part II

11.00am

:

Communication Training

12.00pm

:

Critical Conversation full Program

1.00pm

:

Lunch Break


Part III

1.30pm

:

Communication Continued - EQ Based Communication


Part IV

2.30pm

:

Listening Skill Training


Part V

3.00pm

:

Listening/Feedback, Exercise, Activity: Communication Train

3.30pm

:

The Ten Commandments for effective listening: exercises

4.00pm

:

Tea Break

4.15pm

:

Listening Skill Application Level

5.00pm

:

Discussion, Evaluation by Participants and Facilitator

5.33pm

:

Award of Certificate by Chef Guest

You will get related assessment of a topic when you register for a particular Training,eg.Creativity/EQ

You can request a particular assessment as per personal need from the list below.

 

    • PEP - Presentation Effectiveness Profile



    • CEP - Communication Effectiveness Profile



    • MEP - Management Effectiveness Profile



    • EQ Assessment - 360° and Higher Ones



    • PSP - Personal Stress Well-Being Profile



    • NSP - Negotating Style Profile



    • CSCP - Customer Service Commitment Profile



    • Culture - Culture Compass Profile



    • Creativity Profile



    • Diversity Profile - Personal Graph & Interpretation



    • Cross Cultural Skill Assessment



    • LEP - Leadership Effectiveness Profile



    • Team Developing Skill



    • Listening Skill Effectiveness Profile



    • Personality Profiles



    • Self Awareness Profile



    • Insight Profile - For Understanding self and others



    • CMEP - Change Management Effectiveness Profile



    • Total Management Skills Assessment



    • Problem Solving and Decision Making Profile



    • Time Management Effectiveness Profile



    • Managing Conflict Inventory



    • Generational Style Assessment



    • Infulencing Style Clock Assessment



  • Team Profile

A Licensed Training Program of USA.

One day training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :

 

LEAD FACILITATOR:Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group



I. Aim
To foster Self Development, through inspiration and empowerment. How to sustain self empowerment, and self driven, success and achievement, for self and others.

II. Course objectives
1. Invest in Yourself, to develop Self Awareness;
2. Look around, arise, observe, listen, - To develop Social Awareness
3. Have self esteem & self confidence, how to develop & apply at work
4. To facilitate and improve self management skills and social management skills
5. How to develop self empowerment through inspiration from within - self drive.
6. Establish an ongoing self drive for continuous personal empowerment
7. How to apply for win win situations to create.

III. Course Content:
1. Who am I - Activity, ice breakers, group forming
2. What is self empowerment - case studies
3. Role play - What is inspiration? Self driven upheaval?
4. Skills needed for self development
5. Methods to develop these skills
6. Empathy, optimism, positivity, focussed - skill sets
7. How to implement in patient care
8. Continuous action plan for self driven personal empowerment
9. Self talk, personal T&D, Personal coach, advisors,
10. Learn new positive attitudes, habit, ''believe it to be true''
11. Evaluation by delegates & facilitator - learner inputs :Follow up action plan.
12. Award of certificate,


SKILLS Developing:
-EQ, Self confidence, etiquette, work habits, attitudes, internal peace making, change agent, Happiness creating tools.

1.Results ensured through, GD, Activities, anecdotes, case studies, apt incidents - rea-time, videos, exercises, role plays, & similes IV. Follow up procedure of DNA

A Licensed Training Program of USA.

One day training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :

 

LEAD FACILITATOR :Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

 

Objectives

  1. -To develop skills, to be motivated towards one's responsibility.
  2. - To manage and empower oneself towards greater achievement and productivity
  3. - Empowering one's employees to empower and lead themselves to success.
  4. - To develop more ownership and commitment for decisions and responsibilities than one's own needs and interests, in the work systems
  5. - Emotional Intelligence Skills to develop, for one's own empowerment on active responsibility; starting with small matters.
  6. - How to empower oneself,..being responsible? Developing skills, methods to empowered responsibility.

 

 II.COURSE CONTENT,

  1. - Empowerment –  SELF & Induced/inspired
  2. - Self-Empowerment, needs – personal & business cases
  3. -Organizational Empowerment – aspects, results
  4. - Systemic Empowerment – business case
  5. - Empowering to aware, define, own and fulfill responsibility
  6. - Inspired Empowerment for being systemic growth Responsibility
  7. - Growth in Empowerment for Quality Enhancement  responsibility of  entrusted  tasks
  8. - Personal Empowerment Schedules for responsible strategies
  9. - Continuous Action Plan for Self-Driven Personal Empowerment for responsible professional
  10. - Have Faith in yourself, and be innovative
  11. - The co responsibility – role play
  12. - Develop accountability & target setting for having Empowered Responsibility.
  13. - Coaching & skill developing activities
  14. - Systemic Strategic Development- as an empowered responsibility especially in health care, role of each link.
  15. - Role of a leader in Empowered responsibility-A leader cannot empower someone to be responsible--empowering as a self-task.
  16. - CASE STUDIES &RESEARCHES-HBR and HBS
  17. - Techniques of self motivation, optimism & empathy in empowering responsibility
  18. - Safety, remuneration, encouragement, increment and job security  to  enforce empowered responsibility
  19. - Make people 'owners' of projects and decisions, to have empowered responsibility
  20. - Delegates input, discussion, revisiting the  two days, Action Plan for  one's own job task Evaluation, Award of Certificate.

 

III. FOLLOW UP

     We are Responsible for follow up for one year on request +971 55 6672309/report office.

 IV. Methods

 IOL methodology, Heart & Mind, delegate centered, individual focused, learner centered,

A Licensed Training Program of USA.

One day training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :

 

LEAD FACILITATOR :Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Program Schedule

I. Aim
-To enhance the competence of employees in managing challenging (patient) behavior.

II. Objectives
1. Personal safety issues, for staff and patients, confirm by training.
2. Address the psychological and organizational costs, associated with Aggression in the work place, sort out ways to manage it effectively.
3. How to avoid or decrease the effects of Aggression in the system, including violence.
4. Train the staff for managing violence and aggression, for managing aggression can have a huge impact on quality of customer (patient)care.
5. To increase the staff confidence, by training them to manage aggression, than to increase knowledge or change.
6. Gain a working strategy on aggression management in self &in customer (patient) care, and how to practice it routine job.
7. Improve staff safety by the training.

III. Content
1. GA Model, relationship between Personality and Aggression.
2. Five Factor Model, Aggression & Personality-relationship.
3. Understanding Aggression- why and how, individual differences, situations
4. Identifying the problem-and working on the issues, solutions.
5. Creating a personal plan for solving the problem.
6. How to deal with angry people, analysis and practical measures – the EQ approach.
7. The Alternate Approach- alter, avoid, forgive, guide.
8. De-escalation Techniques
9. Understanding the dynamics of Aggression & counter aggression,(in patient care).
10. Controlling anger, types, self-reported sober, or intoxicated state(drugs, the like)
11. Trait anger, differences in trait anger, control measures, how to  implement..
12. Coaching & Training on anger management techniques,
13. Effects of positive thinking, yoga, meditation and empathy on aggression management.
14. The management of clinical Aggression in health systems-
-Rapid emergency department intervention
-use of de-escalation techniques, also effective communication and listening skills to prevent patient aggression
15. Delegate's inputs on real time incidents, anecdotes, discussion.
16. Case studies, inferences;-role plays, exercises to practice.
17. Evaluation,
18. Action plan on systemic modules.
19. Award of certificate

A Licensed Training Program of USA.

One day training workshop from 7:40am to 5:00pm in Our Hall at Abu Dhabi / Dubai, in company or for a group of 14, from different professionals: Join today for free consultation, Target setting, individual Pre-Training schedule & Personal Coaching from Global Facilitator, HR Consultant, Business Innovator, Educational & Counselling Specialist and EQ Lady :

 

LEAD FACILITATOR :Dr. Rose Murickan, Ph.D. (USA)
Certified Facilitator, USA,
Certified Innovator, Harvard, USA
Founder & President,
DNA of Excellence Group

Program Schedule

7.40am : Breakfast

8.00am : Opening Activity, self introduction, Inside‐out and mind & heart

methodology

9.00am : Diversity assessment profile‐ Interpretation( Worth US $ 250 ,free)

10.00am : Five states of diversity profile ‐ Activity

10.30am : Coffee Break

11.00am : Culture: The Iceberg metaphor

12.30pm : Experiencing diversity in the society‐ Activity

1.00pm : Lunch Break

1.30pm : Business situation‐ Case studies discussion

2.30pm : Gender diversity‐ Role play 1 & 2

3.30pm : Developing personal diversity‐action plan

4.30pm : Evaluation by Participants and Facilitator

5.00pm : Award of Certificate by a chief Guest

Happiness program

HAPPY EMPLOYEES - GREAT WORK, CREATING JOY AND ENGAGEMENT FOR BETTER RESULT

Conceived from the Happiness Strategy of Dubai, On our 10 th year of service and experience in UAE, and empowered by the Harvard Business Review, on how happiness lead to employee well-being which in turn drives profit; we ,at DNA of Excellence Group, are offering the Happiness Training program for greater business results through personal fulfillment.

We are so happy to launch this Happiness Training in 2017 as we celebrate our 10th year of growth in promoting and implementing excellence in personal and business realms.

We are eager to share our success and happiness in helping thousands of individuals and 100s of companies in producing targets and better results; in Terms of Empowerment, set goals, branding, merging and various higher achievements.

What DNA’s HappinessTraining Program involves :

 

  • Learning to create joy at work
  • Empowerment through creativity and innovation
  • Leading with Intelligence Emotional Critical and Creative
  • Creating happiness by communication and listening
  • Relationshifts for Team Formation
  • Considering Leadership to ‘Leadershifts’ for Better results
  • Coaching ONE to ONE

What are the Training Practices that you will experience in and through our Happiness Training?

  • Individual Coaching and or Team Coaching
  • Heart and Mind Methodology
  • Innovation
  • Ice Breakers -Session openers
  • Templates
  • Exercises
  • Role-plays
  • Activities
  • Case Studies
  • Stories
  • Visual and Audios

What the outcome of this training is

  • How employee satisfaction and joy drives profits (Harvard Business Review)
  • How can an employee be happier and be more productive
  • How I the employee, be happy and create better results
  • How I, leader or manager make my people more joyful in their work to drive the company more profitable
  • How i can contribute to the National Happiness Index by my work
  • To realize people can be trained to be happy while at work and thus more engaged and productive.
  • Overall happiness of myself, my company and my nation leading to global happiness

 

Duration

Two Days: Morning 7:40 to Evening 5:40

Venue

Dubai Le Meridian Hotel and Abu Dhabi DNA Conference Hall. Government/Ministry 3 days at their premises customized time and number of delegates.

FACILITATOR: Dr. Rose Muricken, Ph.D. (USA)
Certified Facilitator and Licensed Independent contractor, USA
Certified Innovator Harvard Business School, USA

Rise up to your true potential

Life tools For every Young Adult

Happy Teenagers

  • Teenagers Excellence Program With Free Coaching Until 12th Grade Competition
  • Offering new innovation for improving the new generation.
  • By Dna's new 4 in 1 Formula of teenager's Excellence Program.
  • 1701 Training modules needed skills will be trained, regardless of topic restriction.
  • Long time coaching/any courses available by 4 classes per month, Until 12th grade.

List of All Programs |